Please use the following table for details of how to retrieve a forgotten password.

 

Students

Password Details
Email / Webmail The Email / Webmail uses the same username & password as your logon details for your school account.
LRC If you are using a school computer or school owned laptop with your school accounts details then you will be immediately logged onto the library system when you visit the website,  no logon details are required.  If you are using a mobile phone or other device which is not linked to the school network you will use the school account username and a seperate password which is provided by the Librarian.
ParentPay Students are not issued with a ParentPay logon.  Please ask your Parents / Carer to access this service on your belhalf.
Progresso Usernames and passwords are provided by email.  If you have forgotten your password please use the "Forgotten Password" link on the Progresso logon page to reset this.  Enter your Progresso username and it will email you details on how to change your password.  Your email address registered with Progresso is your school email address (******@uhsw.com).
If you have forgotten or lost your username please email This email address is being protected from spambots. You need JavaScript enabled to view it.  who will have an email sent out from Progresso on your behalf.
VLE The VLE uses the same username & password as your logon details for the school account.


 
For any other password for software used within the school, please ask your teacher to assist you with the details for the service.
 
For computer / school account logon details, please come to the ID3 Office or Laptop Doctor's office for assistance.

 

Parents

Password Details
VLE The VLE details you require are the same details given to your daughter. Please ask your daughter to provide you with her logon details for the school's VLE.
Progresso Please contact the Student Services office on 020 8255 2688 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
ParentPay
ParentPay passwords can be retrieved by using the 'Forgotten Password' service on ParentPay's website. Please use the following URL to directly access this service https://www.parentpay.com/ParentPay/Forgotten-Password/ .
If you have forgotten your username or do not currently have an account with ParentPay please contact the Student Services office on 020 8255 2688 or email This email address is being protected from spambots. You need JavaScript enabled to view it.
LRC The LRC details you require are the same details given to your daughter.  Please ask your daughter to provide you with her logon details for the school's LRC.

 

Staff

All staff should contact ID3 for enquiries regarding usernames and passwords.